8842 - Operational & Development Manager (Healthcare domain)

Key Responsibilities:

• Oversee and coordinate daily clinic operations, ensuring efficient service delivery and smooth execution of activities
• Monitor daily activities, identify operational challenges, and implement solutions to ensure business continuity and efficiency
• Ensure compliance with internal procedures, healthcare regulations, quality standards, and established medical protocols
• Build and maintain strong relationships with physicians, medical assistants, healthcare professionals, and external medical partners
• Develop and expand professional network through partnerships with hospitals, clinics, medical centers, and physicians
• Actively promote the clinic's medical services, identify new business opportunities, and contribute to achieving business growth objectives
• Develop and maintain a network of referring physicians to support patient referrals and increase utilization of the clinic's services
• Represent the clinic in meetings with external stakeholders, healthcare institutions, and relevant local authorities
• Monitor market trends, referral patterns, and competitor activities to identify opportunities for development
• Manage relationships with suppliers and external service providers, ensuring compliance with contractual obligations and agreed service standards
• Oversee administrative processes, monitor operational expenses, and coordinate payments in cooperation with the finance department
• Prepare reports on physicians' activities, medical tests, operational issues, and key performance indicators
• Coordinate with management, providing regular operational updates, reports, and recommendations
• Identify process improvement opportunities and implement initiatives to enhance operational efficiency and service quality

Requirements:

• Bachelor’s degree in business administration, Management, Economics, or related field
• Minimum 5 years of experience in operations management, business development, commercial activities or similar
• Proven experience in building and maintaining relationships with external partners, clients, and other key stakeholders
• Experience in healthcare, medical services, pharmaceuticals, or another regulated industry is considered an advantage
• Good understanding of operational, administrative, financial, and contractual processes
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Excellent communication, interpersonal, and relationship-building skills
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities effectively
• Proactive, independent, and results-oriented approach, with a high level of accountability
• Ability to collaborate effectively with cross-functional teams and external stakeholders
• Fluency in English
• Valid category B driver's license and active driving experience